Organigram

 

See Organigram on pdf

The Consumer Agency operates four departments and divisions with specific fields of activity:

• The Administration Division
  A. General Administration
  B. Publications
  C. Decisions and legal matters
• The Safety Division
  A. Market surveillance (general as well as electrical appliances)
  B. General safety and technical issues•
• Consumer Rights Division
  A. Consumer legal rights
  B. Market transparency issues
  C. Consumer education
• Metrology Division
  A. Legal metrology
  B. Measuring standards
  C. Calibrations and commercial measurements