English

The Consumer Agency was established 1 July 2005 according to Act No 62/2005 (also available in Danish). The Consumer Agency is one of the governmental agencies in Iceland which is entrusted with market surveillance of business operators, good functioning and transparency of the markets in respect to safety and consumers legal rights as well as enforcement of legislation adopted by the Icelandic Parliament for protection of consumers health, legal and economical rights.

The Consumer Agency is a governmental agency falling under the auspices of Ministry of the Interior.

 

News

01.01.2021

More transparency: Following EU action, Booking.com and Expedia align practices with EU consumer law

The European Commission announced yesterday that Booking.com and the Expedia Group have improved the presentation of their accommodation offers, aligning it with EU consumer law. The changes followed close dialogue with the European Commission and EU consumer authorities and concern information on promotional offers an
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01.12.2020

Parliament wants to better protect consumers from unsafe products

European Parliament calls for greater efforts to remove unsafe products from the EU market and to adapt product safety rules to the digital age. The resolution on product safety in the Single Market was adopted on Wednesday with 688 in favour (eight against and one abstention).
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20.11.2020

Buying toys online: keep it safe

This World Children’s Day, we urge parents and loved ones buying toys online to check that they’re safe and to report any product safety issues, as part of an international campaign on the safety of toys sold online. Click to enlarge
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25.06.2020

Spotting a Fake Respirator

Sadly, during the coronavirus pandemic the personal protective equipment (PPE) market is inundated with fake respirators claiming to be genuine. These fakes will pose a health risk to anyone wearing them because they will provide little protection against the coronavirus.
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01.05.2020

Safety of products sold online

More and more consumers shop online. The proportion of sales online has been growing compared to the total of sales. Online shopping is convenient for consumers but it also poses certain challenges for product safety.
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